11. Prizes, Rewards, and Incentives

11.1 During the event, various prizes and rewards may be offered, including but not limited to: product kits (e.g., Kraken + Lube), Lovense orgy Coupon (e.g., $30 Lovense Coins) and Lovense toys (excluding presale toys, Velvo, Lush 4, Lush Anal, Vulse, Lapis, Tenera 2, Gravity, Dolce, Lush 3, Mission 2, Solace, Ridge, Lush Mini, Solace Pro, Lovense AI Doll, Lovense Sex Machine, Lovense Mini Sex Machine, Webcam 2, and Spinel), which shall be subject to the final prizes confirmed by customer service upon contacting the winners..

11.2 Lucky Draw: Random prize draws may be conducted throughout the campaign day. Eligibility requires valid posting with the designated hashtag (#LovenseOrgy). The lucky draw prizes are expected to be Kraken + Lube, and up to three (3) winners may be selected every hour.

11.3 Remote App Lucky Draw Giveaway: To participate via the app, users must join the Orgy event, connect their toy via the Remote app, and post #LovenseOrgy on X during the event. Eligible participants will be entered into a lucky draw, and two (2) winners will be randomly selected to receive a free toy. Only valid posts made within the event period will qualify. Please note that the specific rules and details of the Remote app's lucky draw differ from those of the official website's campaign; in the event of any discrepancy, the actual rules, terms, and conditions as displayed within the Remote app shall prevail.

11.4 Burst Window Mini Rewards: During designated Burst Windows, additional rewards may be distributed every 30 minutes through random draws, with two (2) winners selected each time. Rewards are expected to be $30 Lovense Coins, which are permanently valid and can be combined with other regular coupons.

11.5 End-of-Window Grand Rewards: At the end of each Burst Window, (i) three (3) Lucky Gifts will be awarded through random draws, with three (3) random participants per window each receiving one (1) free Lovense toy; and (ii) the Top 3 Pulse Driver Award will be granted to the three (3) users with the highest number of posts made during the respective Burst Window (only posts made within the window will be counted), each receiving one (1) toy. Selection criteria and prize details are subject to the Platform’s sole discretion.

11.6 Each participant (including KOLs) may only win once per prize category throughout the campaign. In the event a participant is selected more than once for the same prize category, only the first valid win shall be retained, and any subsequent wins in the same category shall be void.

11.7 Anti-fraud and compliance measures: The use of bots, scripts, automation tools, API-based mass posting, or any other form of artificial engagement manipulation to increase posting volume or otherwise gain unfair advantage is strictly prohibited. The Platform reserves the right to disqualify any participant suspected of violating this rule without prior notice.

11.8 All prizes are non-transferable and cannot be exchanged for cash. The Platform reserves the right to substitute prizes of equal or greater value. Prize fulfillment is subject to verification of eligibility and compliance with these Terms.

11.9 Prize Notification and Redemption Deadline: All winners will be notified via mentions (@) and/or direct message (DM) from the official Twitter (X) account, through which required information (including but not limited to email address) will be collected for prize fulfillment. Winners must respond and provide the requested information on or before May 31, 11:59 PM EDT. Failure to respond within this deadline shall be deemed a voluntary forfeiture of the prize, and no further claims shall be entertained thereafter. Any tax obligations arising from prize receipt are the sole responsibility of the winner.